Show Hosts

This Podcast is Brought to You By

Joey Coleman

Show Host

Show Host, Professional Speaker, and Chief Experience Composer at Design Symphony

Joey Coleman helps companies keep their customers. An award-winning speaker, he works with organizations around the world ranging from small startups to major brands such as Deloitte, Hyatt Hotels, Volkswagen Australia, Zappos, and Whirlpool.

His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improves their profits.

Joey’s Wall Street Journal #2 best selling book, Never Lose a Customer Again, offers strategies and tactics for turning one-time purchasers into lifelong customers.

Joey received a Bachelor of Arts in Government and International Relations from the University of Notre Dame and a Juris Doctor from The George Washington University Law School. When not speaking to audiences around the globe, Joey enjoys spending time with his amazing wife and two young sons in the mountains of Colorado.

Website – to learn about Joey’s work, see videos of him in action, or book him to speak at your event, check out his website.

Twitter – bahahaha! If you listen to the show, you know that Twitter isn’t the place to find or follow Joey. If you insist, you can go here – but don’t expect much interaction. If you’re a Twitter person, you’ll find a friend in Dan.

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Dan Gingiss

Show Host

Show Host, Speaker, and Vice President at Persado

Dan’s 20-year career has consistently focused on delighting customers, spanning multiple disciplines including social media, customer service, marketing, and digital customer experience. He is currently Vice President of the Strategic Group at Persado, a marketing AI company. Previously, he held marketing leadership roles at Discover, Humana, and McDonald’s.

Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media.

A frequent speaker, blogger, and Tweeter (@dgingiss), Dan has been named to several notable industry lists, including:

● 50 Social Media Marketing Influencers to Follow by TopRank Marketing
● The Top Digital Marketing Influencers in 2018 by Whatagraph
● Top 20 Business Books Published in 2017 by CEO World

Dan earned a B.A. in psychology and communications from the University of Pennsylvania, and an M.B.A. in marketing and strategy from the Kellogg School of Management at Northwestern University.

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