Experience This!
Latest Episodes
Episode 98 – Providing Great Experiences for Your Customers and the Earth
Join us as we discuss mobile phone cases you can bury in your garden, special privileges for those that make green choices, and the shifting expectations of thirsty customers!...
Episode 97: The Benefits of Delivering Effortless Customer Experiences
Join us as we discuss how Amazon approaches customer service, a nefarious attempt to silence customers, and the unique challenges of replacing a mattress. Servicing, Calling, and Relaxing –...
Episode 96: Pairing Old and New Technologies is the Secret to Great Experiences
Join us as we discuss the connected community of the future, a response to the robot invasion, and paying for anything with one hand behind your back. City Planning,...
Episode 95: It’s The Little Things That Make You Stand Out from the Competition
Join us as we discuss the added difficulty of ordering very large items online, a loss of identity in one major travel industry, and what we love — and...
Episode 94: The COVID-19 Experience
Thanks for joining us for a special episode of the Experience This! Show podcast. Depending on when you first became aware of the novel coronavirus COVID-19 and its impact...
Episode 93: Appeal to New Customers by Creating New Experiences
Join us as we discuss using modern tools to showcase classical art, a museum where kids can touch the exhibits, and how to create even more time to serve...