Experience This!
Latest Episodes
Episode 60 – Using Technology and Vision to Provide the Best Customer Experiences
Join us as we discuss: how one company used a modern vision to disrupt a centuries old industry, how technology makes it easier to listen to the voice of...
Episode 59 – Bringing People Together by Taking a Stand
Join us for a special nonpartisan political episode as we discuss: how extreme political views can affect decision making, why the U.S. federal government shutdown had wide ranging impact,...
Episode 58 – Include Every Individual in the Customer Experience
Join us as we discuss: cutting edge customer journey mapping, counting the many customer experiences of Tokyo, Japan, and what to do when someone wants to learn more about your...
Episode 57: Increase Your Value by Humanizing Your Brand
Join us as we discuss: fruits and vegetables that may not look pretty but still taste yummy, the coming of a marketing rebellion led by (who else?) the consumer, and...
Episode 56 – How to Turn Customers Into Champions of Your Brand
Join us as we discuss: what customers have to say about customer experience, how packaging can be designed for specific situations, and how one pizza brand saved New Year’s...
Episode 55 – The Power of a Personalized Customer Experience
Happy New Year! Join us as we discuss: how a cable company made it easier to find the shows you want, a personalized way to introduce yourself to new...